Oh where, Oh where, has my Postini admin gone?

So a few of us around here in email world are a little mifted (still) at the lack of interest Postini has shown when it comes to relations of any sort. No more than ever since Google purchased them. For years I have dealt with Postini as both a user of the system and also as a sender that has been blocked by the system. In all accounts my relationship with them has been lifeless. That’s not to say I haven’t ever met or talked to anyone there, but usually it’s met with a little skepticism.

They have attempted to launch a headers analyzer to troubleshoot issues, but that to lacks a little life. Doesn’t much help if the email is blocked at the gateway and can’t get it stamped with a headers to analyze now does it? https://www.postini.com/support/header_analyzer.php

I would love to see them work more in the industry by playing in some of the coalitions like MAAWG or even open up more by launching a real abuse relations desk like AOL, Comcast, Brightmail, and RoadRunner have successfully to mitigate issues. Some complain that they don’t even talk to their own customers or listen to them when it comes to false positives. What can we do Postini to make you more open to suggestions?

I know there isn’t much to this post, but I just had to rant a little more publicly  I am seeing more and more issues creep up with my customers and there isn’t more I can do to help them.

-Dennis

Eloqua

Last 5 posts by Dennis Dayman

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