Popular opinion states that an unopened email means your subscriber is disengaged and uninterested in making a purchase - we disagree. Unopened email communications have a tangible impact on brand awareness and can lead to purchase activity across all channels.

How? That's the subject of an article in published the latest edition of Email-Worx our weekly newsletter, on the phenomenon known as the Nudge Effect.  At Alchemy Worx we have spent the last 12 months or so looking at what we as email marketers can learn from behavioural economic theory in general and more specifically how behavioural architectural techniques – the Nudge Effect can be utilized to drive sales both on and offline.  

What is the Nudge Effect?

Essentially it's a way of influencing people's behaviour without telling them specifically what to do. You may be frustrated with unopened emails and low click-through rates, but be reassured that even if your subscribers don't open your email, its presence in their inbox leads to a tangible impact on brand awareness and sales via online and other channels.

The complete article which includes a short video clip is definitely worth a read and covers the following:

• Why the Nudge Effect works for email marketers
• How to make an unopened email sell
• How to optimize your emails for the Nudge effect
• How to tell if your unopened emails are impacting sales or conversions in other channels

Find out how to create emails that sell - whether they are opened or not.

Additional research

For an amusing and thought provoking insight into how the Nudge Effect works in daily life, watch this video from the entertainer and master of suggestion, Derren Brown.

You can also learn more about the Nudge Effect from the book that explored it in detail - Nudge: Improving Decisions About, Health, Wealth and Happiness by Richard H Thaler and Cass R Sunstein. Buy it from Amazon.co.uk

Comments

This is great! I've never heard of the nudge effect, but it makes tons of sense.
Thanks for the reassurance.