RE-POSTED from Fresh Business Thinking
Email Health Checking
By Dennis Dayman, Chief Privacy and Deliverability Officer at Eloqua
The rapid pace at which email has developed means that criminals and spammers are constantly looking for new ways to make money and bypass the law. Consequently, email technology and regulators are being forced to keep up. In the past, the threats posed by spam were prevented using fairly basic measures that would block untargeted emails. Content filters were set up to protect inboxes from messages that contained certain keywords.
For a while this worked, but despite the initial success, filters of this kind caused two main problems. First there are false positives, where legitimate companies, marketing a valid product, were limited in their outreach if one of their key terms was blocked by the spam filter. For example, Pfizer was unable to communicate material around the product Viagra, despite having a legitimate right to market its content. The other was around interfering with personal emails and the result of excessive filters placing emails from family and friends into spam folders….
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-Dennis
Eloqua
Don't Just Send, Deliver!
Last 5 posts by Dennis Dayman
- European Data Protection "Upgrades" - January 30th, 2012
- Return Path acquires OtherInbox - January 10th, 2012
- How NOT to react to spam complaints - January 9th, 2012
- Care2 breach is something to care about - January 3rd, 2012
- The passing of a great mind and great friend - November 17th, 2011
