Tag Archives: Spam
Improving Deliverability

Improving Deliverability

Best Practices/Standards, Uncategorized - July 19, 2013 - 2 Comments

This is a guest post by Rochelle Royal, a content and online marketing executive for Search Laboratory, a multilingual, award winning digital marketing agency specialising in SEO, PPC, conversion optimisation and website analytics. She has specialised in this industry since 2006. ——————————————————————————————————————————————— Improving Deliverability The word deliverability is a fancy word for describing the issues [...]

Set Expectations and Gain Subscribers’ Trust (via @swerd)

Best Practices - August 1, 2012 - Comments Off

Adam Sutton of Marketing Sherpa recently wrote about five tactics for improving email inbox delivery.  On this blog, the LeadSpend blog, and others, we have read time and again about best practices for keeping a clean email list, email validation, email list hygiene, registration and permission.  But one critical area that we often fail to [...]

Hello My Dearest Friend! Ridiculously Obvious Spam Emails

Best Practices/Standards - June 20, 2012 - Comments Off

This guest post is from Endre Rex-Kiss, a small business advocate with a keen interest in sustainability and green tech. He currently works for Jangomail, an email marketing and newsletter system provider. Follow him on twitter at @erexkiss. More companies than ever are using email marketing software. While there is nothing wrong with this, it generally [...]

Company Messages Being Flagged as Spam? How do you Solve the Problem?

CAN SPAM - April 3, 2012 - Comments Off

As an avid Gmail user, I know that many of my messages flagged as spam quite often. What is particularly unsettling about this is the fact that when I go through and look through all of the messages, only about half of them are actual spam. I do not check the spam folder as consistently [...]

My Two Pillars of Email Deliverability

Best Practices/Standards - February 16, 2012 - Comments Off

It seems like I have been working in the email and digital marketing space for as long as I can remember. I still think back to the days when I was working at NASCAR.com, and we realized the value of personalization in emails and noticed significant increases when we simply mentioned a fan’s favorite driver [...]

Do You Know Your Customer’s Definition of Spam?

CAN SPAM, Compliance - May 5, 2011 - 2 Comments

What is spam really? We think we have legal definitions that should suffice, but in many ways, spam is in the eyes of the beholder. To put a twist on a well-known proverb, “One man’s spam is another man’s treasure.” If spammers weren’t making money, they wouldn’t spam. Someone somewhere is handing over a credit [...]

Email Authentication and the Fight Against Phishing

Email Authentication and the Fight Against Phishing

ISP - March 30, 2011 - 1 Comment

When we collaborated with eBay and PayPal in 2007 to reject emails spoofing their domains, the fight against phishing using a cryptographic approach was in its infancy. Leveraging DomainKeys, an email authentication technology developed at Yahoo!, it was our initial attempt at enforcing domain-level policies to protect popular brands—as well as our users—from the wave [...]

Email Mythology, Part I: Goddesses of Email Deliverability

Abuse, Ask the Experts, ISP - March 21, 2011 - 2 Comments

The world of email deliverability seems, at first glance, to bear little resemblance to Greek mythology. However, there are some similarities. In the email industry, many dedicated professionals use their talents to make sure that email keeps progressing as new innovations come to light.

Ethonomics:  Emails' Next Frontier

Ethonomics: Emails' Next Frontier

Legal/Regulatory - November 10, 2010 - 3 Comments

Moving forward within our email solar system, we can begin to make out the next frontier on the horizon. At the center of this brave new world is a term that remains relatively obscure today: Ethonomics, or the study of…

Let's Rate Angie's List

Let's Rate Angie's List

Abuse, Best Practices, Permission - August 24, 2010 - 3 Comments

So the other day I saw again another commercial for the online rating service called Angie’s List. Per their site and if you have ever seen their commercials, Angie’s List is where you’ll find thousands of unbiased reports and reviews…

A Night at the Email Museum

A Night at the Email Museum

Abuse, CAN SPAM, ISP - August 10, 2010 - 2 Comments

The bottom floor will contain an important educational experience for visitors to further connect with their emotions and leave their feelings. Visitors will be able to question, interact, and, more importantly, figure out how they can contribute to eradicating spam. Ultimately, they will commit to be part of a culture that understands, respects, and supports the rights of legitimate senders

Emails' Lone Ranger: The Deliverability Consultant

Emails' Lone Ranger: The Deliverability Consultant

Abuse, Ask the Experts, Best Practices, Feedback Loops, ISP, Reputation - June 2, 2010 - 7 Comments

Depending on the scope of the project, these consultants offer a wide range of deliverability services, including, but not limited to a deep understanding of list quality and data collection, email authentication best practices, setting up FBLs, bounce handling and infrastructure.